our solutions

it consultancy services

overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

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Certified experts
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Service desk

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why network management and monitoring services have become critical to IT.

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    Service desk

    Pilar Teknologi Solusi 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    Pilar Teknologi Solusi ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    Pilar Teknologi Solusi supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    Pilar Teknologi Solusi provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Pricing and Plan

1 monthly fee for all IT services. No costly surprises

careBasic

Designed for businesses with basic IT requirements
$29 /month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$49 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
$69 /month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support